Licensing Issues During or After Deployment
|Cannot access the EMS Server URL||Make sure port 443 is open to the Teradata EMS server and verify your system can access the port. See Network Security Groups for Teradata Database.|
|Couldn’t login to the ems server using the provided Entitlement ID.||Verify the entitlement ID you entered when you deployed matches the email confirmation.|
|License doesn't have requested tier or term||Verify the term you selected when you deployed matches the email confirmation. See Bring Your Own License.
Verify the Teradata Database license tier you chose when you deployed is correct.
|Not enough TCORES available||If additional TCores are needed, contact your Teradata Account Team for assistance.|
During deployment, activated licenses are automatically revoked if a failure occurs. If activated licenses did not get revoked, you can revoke them manually. After revoking the licenses, you can delete the VM.