Teradata at Your Service

TaYS (https://tays.teradata.com) is a secure portal that provides Teradata customers access to Teradata products, services, education, and support and is used to:
  • Request support from Teradata regarding an incident
  • Access educational materials
  • Download software releases

Customers who already use TaYS for products previously purchased from Teradata, such as for on-premises systems, can use their current TaYS account, but need a new site ID for Teradata Database on Azure support that is associated with their current TaYS account. Your TaYS account can be used for all database licensing tiers except for Developer.

To register and log on to TaYS, see http://www.teradata.com/azure/support/.

For information on using TaYS, see the TaYS Admin User Manual at the bottom of the TaYS home page.

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