Teradata Server Management Configuration

[Enterprise, Advanced, and Base tiers only] To ensure Teradata processes are prepared for the Server Management connection after deploying a Server Management VM, you must open a Teradata Support incident with a synopsis of Validation Request for Teradata Server Management on Azure Teradata Configuration. After Teradata Customer Support obtains permission to access your Azure configuration and confirms the connectivity is functioning, they will close the incident. This process may take up to five days to complete.

[All tiers] If you launched one or more VMs of Server Management using the solution template, the CMICs are automatically configured to communicate with each other. However, the newly launched CMICs must be configured manually to manage the existing database and application nodes in the Teradata ecosystem. Configure CMICs, either interactively or in batch mode, using the configuration file.

The time zone for the Teradata Server Management VM is UTC and cannot be changed.

Using the Server Management portlet in Teradata Viewpoint, you must configure the CMICs for alerts, regardless of launch method. You can set alerts for node failures, issues with Teradata software, and many other alert types.

[Enterprise, Advanced, and Base tiers only] You must also configure the CMICs for ServiceConnect regardless of launch method.

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